Mr. Maulik Shah is the founder of DeskXpand, A full-fledged ticket management system that comes with the right tools like Omnichannel customer support software to provide a seamless and cost-efficient customer experience. Maulik is a tech enthusiast and writes about the various aspects of the customer support platform.
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167 المنشورات
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2 الصور
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0 الفيديوهات
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CEO
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يعيش في Ahmedabad, Gujarat, India
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من Ahmedabad, Gujarat, India
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متزوج
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06/12/1982
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متابَع بواسطة 1 أشخاص
البحث
English
French
Spanish
Portuguese
Deutsch
Turkish
Dutch
Italiano
Russian
Romaian
Portuguese (Brazil)
Greek
التحديثات الأخيرة
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Measuring the quality of your support (not its quantity!) Metrics: Time in Queue, First Response Time, Seconds Since Last Response In case you haven't heard of them, these metrics will help you evaluate the quality of your support experience and provide valuable information.Measuring the quality of your support (not its quantity!) Metrics: Time in Queue, First Response Time, Seconds Since Last Response In case you haven't heard of them, these metrics will help you evaluate the quality of your support experience and provide valuable information.0 التعليقات 0 المشاركات 1كيلو بايت مشاهدة 0 معاينة
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Finding devoted clients is the key to success in eCommerce. The first step to reaching your goals is to properly handle eCommerce customer care.Finding devoted clients is the key to success in eCommerce. The first step to reaching your goals is to properly handle eCommerce customer care.0 التعليقات 0 المشاركات 1كيلو بايت مشاهدة 0 معاينة
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When parents and students can quickly locate the answers to their questions, it shows that your educational institution really provides a terrific experience. The problem is that responding to query requests is far easier said than done. You require DeskXpand help desk for education if you want to master your support procedure. It makes it simpler for you to expedite enrollments because it enables you to manage incoming queries from a single location. Do more work in less time from now on!When parents and students can quickly locate the answers to their questions, it shows that your educational institution really provides a terrific experience. The problem is that responding to query requests is far easier said than done. You require DeskXpand help desk for education if you want to master your support procedure. It makes it simpler for you to expedite enrollments because it enables you to manage incoming queries from a single location. Do more work in less time from now on!0 التعليقات 0 المشاركات 2كيلو بايت مشاهدة 0 معاينة
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After a sluggish resolution, give fast, context-sensitive responses. Silos-based discussions to seamless collaboration Personalized patient experiences versus more universal ones. DeskXpand makes customer assistance simple by resolving common customer service and support issues!After a sluggish resolution, give fast, context-sensitive responses. Silos-based discussions to seamless collaboration Personalized patient experiences versus more universal ones. DeskXpand makes customer assistance simple by resolving common customer service and support issues!0 التعليقات 0 المشاركات 1كيلو بايت مشاهدة 0 معاينة
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If you can execute great customer service better than anyone else, it can become your largest point of differentiation. That's where we come in. Manage client inquiries from several channels in one location with DeskXpand to guarantee prompt resolution and increased satisfaction. Let us assist you in developing unparalleled customer care experiences!If you can execute great customer service better than anyone else, it can become your largest point of differentiation. That's where we come in. Manage client inquiries from several channels in one location with DeskXpand to guarantee prompt resolution and increased satisfaction. Let us assist you in developing unparalleled customer care experiences!0 التعليقات 0 المشاركات 1كيلو بايت مشاهدة 0 معاينة
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Think about things more broadly. With each service request, you have the potential to create many opportunities for business growth, from a loyal customer base to a strong brand reputation. Your co-pilot on that journey will be DeskXpand! We help you by providing a more effective method for managing incoming questions that promotes teamwork. Outcome? customer interactions that run more smoothly, and with faster resolution! Please come with us for a trial. Think about things more broadly. With each service request, you have the potential to create many opportunities for business growth, from a loyal customer base to a strong brand reputation. Your co-pilot on that journey will be DeskXpand! We help you by providing a more effective method for managing incoming questions that promotes teamwork. Outcome? customer interactions that run more smoothly, and with faster resolution! Please come with us for a trial. 0 التعليقات 0 المشاركات 1كيلو بايت مشاهدة 0 معاينة
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Broaden your horizons. You have the power to create many opportunities for business growth with each service request, from a loyal customer base to a strong brand reputation. On that journey, DeskXpand will serve as your co-pilot. We help you by providing a better response method to incoming inquiries that promotes teamwork. Outcome? speedier resolution and more seamless client interactions! Please come along for a tryout with you! Broaden your horizons. You have the power to create many opportunities for business growth with each service request, from a loyal customer base to a strong brand reputation. On that journey, DeskXpand will serve as your co-pilot. We help you by providing a better response method to incoming inquiries that promotes teamwork. Outcome? speedier resolution and more seamless client interactions! Please come along for a tryout with you! 0 التعليقات 0 المشاركات 2كيلو بايت مشاهدة 0 معاينة
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