5 eCommerce Live chat practices that help you grow your business
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Customers today seek support as soon as they have issues. As a result, you must offer real-time support channels so that you can get in touch with customers right away. When that happens, a live chat is helpful. It is comparable to phone help, except it is more faster and there is no waiting for on-hold music.
To maximize customer service, a responsive live chat tool is insufficient. In order to help your agents deliver a consistent experience and make the best decisions to delight customers, we have compiled 5 eCommerce live chat best practices. Let's get started right now.
See more here: https://nestscale.com/blog/live-chat-best-practices.html
#customerservice #livechat
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Customers today seek support as soon as they have issues. As a result, you must offer real-time support channels so that you can get in touch with customers right away. When that happens, a live chat is helpful. It is comparable to phone help, except it is more faster and there is no waiting for on-hold music.
To maximize customer service, a responsive live chat tool is insufficient. In order to help your agents deliver a consistent experience and make the best decisions to delight customers, we have compiled 5 eCommerce live chat best practices. Let's get started right now.
See more here: https://nestscale.com/blog/live-chat-best-practices.html
#customerservice #livechat
5 eCommerce Live chat practices that help you grow your business
====
Customers today seek support as soon as they have issues. As a result, you must offer real-time support channels so that you can get in touch with customers right away. When that happens, a live chat is helpful. It is comparable to phone help, except it is more faster and there is no waiting for on-hold music.
To maximize customer service, a responsive live chat tool is insufficient. In order to help your agents deliver a consistent experience and make the best decisions to delight customers, we have compiled 5 eCommerce live chat best practices. Let's get started right now.
See more here: https://nestscale.com/blog/live-chat-best-practices.html
#customerservice #livechat
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