5 eCommerce Live chat practices that help you grow your business ==== Customers today seek support as soon as they have issues. As a result, you must offer real-time support channels so that you can get in touch with customers right away. When that happens, a live chat is helpful. It is comparable to phone help, except it is more faster and there is no waiting for on-hold music. To maximize customer service, a responsive live chat tool is insufficient. In order to help your agents deliver a consistent experience and make the best decisions to delight customers, we have compiled 5 eCommerce live chat best practices. Let's get started right now. See more here: https://nestscale.com/blog/live-chat-best-practices.html #customerservice #livechat