10 Important Help Desk Metrics (And Why You Must Measure Them Today)

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2021-12-08 08:07:12 - Translate -

Shortsighted metrics don't let you prioritize long-term and sustainable growth. So, if your company's customer support department is struggling, it is almost because you're using the wrong metrics to judge its performance. Here's a guide of ten most basic help desk metrics that you must track to empower your customer service flows.

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Shortsighted metrics don't let you prioritize long-term and sustainable growth. So, if your company's customer support department is struggling, it is almost because you're using the wrong metrics to judge its performance. Here's a guide of ten most basic help desk metrics that you must track to empower your customer service flows. #HelpdeskMetricsIndustryStandard #ServiceDeskMetricsIndustryStandards #HelpdeskMetrics

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10 Important Help Desk Metrics (And Why You Must Measure Them Today)

Ten must-measure help desk metrics to empower your customer support.

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