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NEW QUESTION 46
How many active OpenFrame configurations can you have on an instance?
- A. Unlimited
- B. 0
- C. 1
- D. 2
Answer: A
Explanation:
Reference:
customer-service-management/task/t_CreateAnOpenFrameConfiguration.html
NEW QUESTION 47
True/False: The Agent Chat [com.glide.interaction.awa] plugin is required for chat in Agent Workspace.
Options are :
- A. True
- B. False
Answer: A
NEW QUESTION 48
What are common types of application record data that are imported during a CSM data migration? (Choose two.)
- A. Accounts
- B. Knowledge Article
- C. Case
- D. Chat
Answer: A,C
NEW QUESTION 49
What is a household entity?
- A. Group of customers that usually share a common address and use services as a group
- B. Group of users that usually share a common address and use services as a group
- C. Group of people that usually share a common address and use services as a group
- D. Group of consumers that usually share a common address and use services as a group
Answer: A
NEW QUESTION 50
......
- Industry
- Art
- Causes
- Crafts
- Dance
- Drinks
- Film
- Fitness
- Food
- Oyunlar
- Gardening
- Health
- Home
- Literature
- Music
- Networking
- Other
- Party
- Religion
- Shopping
- Sports
- Theater
- Wellness
- News