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Dos and Don’ts for Your Customer Support Team Using Cloud TelephonyThe pandemic impacted several businesses and it taught quite a lot. During the pandemic, customers continued using several business products and services although through an online medium. Cloud telephony was one such solution that made remote working a lot easier for businesses. Cloud telephony lets businesses stay connected with customers, especially the customer support teams. Many cloud...0 Comments 0 Shares 2K Views 0 Reviews
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Enhance Customer Interaction with IVR Toll-Free ServicesCustomers want quick and easy ways to communicate with businesses in this fast-paced world. Interactive Voice Response (IVR) toll-free services offer a powerful solution by streamlining interactions with live agents and providing a user-friendly interface for customer self-service. This in-depth manual investigates the world of IVR toll-free services, including its features, advantages, methods...0 Comments 0 Shares 789 Views 0 Reviews
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How Does the Concept of Cloud Telephony Work?Considering how quickly everything else is migrating to the Cloud, telephony is an obvious next step. Simply said, Cloud telephony entails hosting your PBX on the Cloud rather than at your physical location. Regarding Cloud Telephony technology and its benefits, there is much uncertainty. In addition, since governments have always had a hand in regulating the telecom industry, the regulations...0 Comments 0 Shares 2K Views 0 Reviews
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Use Call Masking Solutions in India to Remain Connected and SecureUse Call Masking Solutions in India to Remain Connected and Secure These days, communication is essential to both professional and personal success, therefore protecting the privacy of our interactions is more important than ever. Due to the widespread use of smartphones and the growing dependence on digital means of communication, our phone numbers are now the entry points to both our...0 Comments 0 Shares 755 Views 0 Reviews
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We are a technology-driven companyWe are a technology-driven company. We provide Communications Platform as a Service (CPaaS) and Contact Center as a Service (CCaaS) solutions to Parties, Business Owners, and Organizations. Cloud- based solutions that allow organizations to add real-time voice, messaging, and video into existing enterprise applications via APIs. We provide modern Digital Marketing services associated with Cloud...0 Comments 0 Shares 861 Views 0 Reviews
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Why Cloud Telephony Is the Latest Technological Advancement in Everyday BankingCloud telephony is steering banks into a modern age of banking. A series of important amalgamations has shaken the banking industry in the past few months. The government had declared the merger of several banks in the coming near future. This announcement was made to rescue and strengthen the banking sector and it will cut down the number of public sector banks to 12 from 27. To...0 Comments 0 Shares 2K Views 0 Reviews
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