At AdvantageCare Physicians, a pilot program introduced a specialty-focused care team model within cardiology practices in NYC and Long Island, aiming to improve patient care quality, physician productivity, and access.

Team Structure & Training

The team included medical assistants (MAs) and cardiac procedure coordinators (CPCs), trained to support doctors in preparing, coordinating, and following up on patient visits. Their roles included vital sign checks, scheduling, and pre- and post-op support, ensuring smooth clinical workflows.

Key Performance Outcomes

The study showed notable improvements:

Patient Access: New consults rose by 15%, with a decrease in third next available appointment wait times.
Productivity: Visit volume and procedure rates, including echocardiograms, significantly increased.
Quality of Care: Patient satisfaction remained high, confirming no compromise in care despite the increased load.

In the Patient-Centered Medical Home setting, the specialty-specific care team approach led to marked enhancements in efficiency, access, and productivity while maintaining quality—an effective model for Accountable Care Organizations (ACOs).
For reading full Article visit https://www.mgma.com/articles/a-specialty-specific-care-team-model-in-a-patient-centered-medical-home-setting
At AdvantageCare Physicians, a pilot program introduced a specialty-focused care team model within cardiology practices in NYC and Long Island, aiming to improve patient care quality, physician productivity, and access. Team Structure & Training The team included medical assistants (MAs) and cardiac procedure coordinators (CPCs), trained to support doctors in preparing, coordinating, and following up on patient visits. Their roles included vital sign checks, scheduling, and pre- and post-op support, ensuring smooth clinical workflows. Key Performance Outcomes The study showed notable improvements: Patient Access: New consults rose by 15%, with a decrease in third next available appointment wait times. Productivity: Visit volume and procedure rates, including echocardiograms, significantly increased. Quality of Care: Patient satisfaction remained high, confirming no compromise in care despite the increased load. In the Patient-Centered Medical Home setting, the specialty-specific care team approach led to marked enhancements in efficiency, access, and productivity while maintaining quality—an effective model for Accountable Care Organizations (ACOs). For reading full Article visit https://www.mgma.com/articles/a-specialty-specific-care-team-model-in-a-patient-centered-medical-home-setting
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A specialty-specific care team model in a Patient-Centered Medical Home setting
AdvantageCare Physicians tested a comprehensive care team model and found an improvement in efficiency, access, quality and productivity.
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