AI Chatbot Vs. Human Customer Support: Which Is Better?

a adăugat un sunet Alte

2024-07-08 09:36:30 - Translate -

Chatbots are transforming customer care, with businesses increasingly employing them to enhance service performance and satisfaction. The chatbot market, projected to reach USD 20.81 billion by 2029, is expected to grow at a 24.32% CAGR, raising the question of whether humans should become obsolete in customer support roles. However, amidst the whole controversy, this much is clear:...

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