How an organization responds to incidents, determines the impact on customer satisfaction, system reliability, and the bottom line. Effective incident management is not just about fixing problems; it’s about doing so in a way that aligns with the organization’s operational goals and customer needs. This is where DevOps comes into play, integrating development and operations teams to facilitate a more responsive, agile approach to incident management. https://attractgroup.com/blog/effective-business-continuity-and-disaster-recovery-planning-for-devops/