Common challenges in IVR Calling System implementation and how to...

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2023-04-07 05:02:54 - Translate -

Common challenges in IVR Calling System implementation and how to overcome them

IVR (Interactive Voice Response) calling system is a widely used technology that helps businesses automate their customer service process by enabling callers to interact with a computerized system to perform tasks such as checking account balances, placing orders, or making appointments. While IVR can be an efficient and cost-effective way to handle customer inquiries, implementing it can...

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