Best practices for setting up and optimizing IVR Calling System

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2023-03-27 05:53:49 - Traduzir -

Interactive Voice Response (IVR) is a crucial tool for businesses to manage high call volumes and improve customer satisfaction. IVR is an automated phone system that allows customers to interact with a computerized menu to receive information or direct their call to the appropriate department or agent. Setting up and optimizing an IVR calling system requires careful consideration of the...

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