5 Ways to Boost Customer Satisfaction through Text IVR Surveys

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2022-07-21 07:08:17 - Translate -

IVR system can boost customer satisfaction through text surveys. The deciding factor to do business or not with a company is customer service. Research has shown that after a positive customer service experience, a majority of consumers are more likely to make another purchase. This shows the tremendous significance of customer satisfaction for any business and is therefore an important...

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