https://quickentechnicalsupport.com/247/back to the 13th so that is not your issue.What edition of Quicken for what operating system?I take it that clicking "File" and "Help" has no effect? I posted this in the install and update section in order to not clutter up this thread.And no, nothing on the display was functional.,Quicken crashes, loops or hangs at startup? Uninstall Quicken Support 800-655-5733 with this process: http://quickentechnicalsupport.com /support/using-qcleanui-uninstall-quicken When completed, reboot your pc and then reinstall Quicken Support 800-655-5733 from your CD or stored downloaded installation file and allow it to upgrade to the latest available patch release level. ,Click Quicken Support 800-655-5733 and Run as Administrator. It'll warn you that it's not designed for this, click beyond the warning and it should push it a little further.