Fix Issues When Opening Company Files in Single-User Mode

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Are you getting errors or facing glitches and issues when opening company files in single-user mode? If so, do not worry; we will help you fix this issue effectively. Single-user mode feature in QuickBooks allows only one user to access the company file at a time. This mode is useful for performing tasks that require admin access to the company file, such as backing up or restoring the file or making major changes or other settings. When QuickBooks is in single-user mode, other users can not access the company file until the current user switches back to multi-user mode. Still, sometimes, you may face issues while opening your company file in single-user mode. Let's discuss why it happens and how to fix it quickly.

If you are having trouble opening your file in single-user mode, call us at 1.855.856.0042 and let our QuickBooks experts assist you.

Reasons Why You Can not Open Company Files in Single-User Mode

Here are the reasons why you cannot access your files in single-user mode. 

  1. Another user may open your QuickBooks company file in single-user mode. 
  2. If any user accessing your company file remotely through software like LogMeIn or GoToMyPc, and the host computer still shows that a user is logged on, this can prevent the file from being open in single-user mode.

Troubleshooting Steps to Fix Issues Related Single-user Mode

We have discussed troubleshooting steps below that you can follow to fix issues or errors related to opening files in single-user mode. While working in QuickBooks, you may get many company file errors such as QuickBooks error 6175, Error H202, or 6000. Follow these steps to resolve such company file errors and access your company files in single-user mode without any errors. 

Step 1: Access the QuickBooks Tool Hub

  1. Close QuickBooks.
  2. Download the latest version of QuickBooks Tool Hub from the official website.
  3. Save the file to the Downloads folder or on the desktop.
  4. Open the QuickBooksToolHub.exe file.
  5. Follow the installation instructions.
  6. Agree to the terms and conditions.
  7. After installation, open the QuickBooks Tool Hub from the desktop icon or by searching for it in Windows.

Step 2: Access QuickBooks File Doctor and run it

  • Open the tool hub.
  • Select "Company File Issues."
  • Choose "Run QuickBooks, File Doctor."
  • If the File Doctor doesn't open,open it manually by searching it.
  • Select your company file.
  • Choose "Check your file" and then "Continue."
  • Insert your admin password and select "Next."
  • Wait for the scan to complete, which may take up to 10-15 minutes.
  • Open QuickBooks and your company file once the scan is complete.

Step 3: Run Quick Fix My Program

  1. Open QuickBooks Tools Hub, locate "Program Problems," and select it. 
  2. Select the "Quick Fix my Program" option.
  3. Start QuickBooks Desktop.
  4.  Open your data file to check the error. 

This blog post should help you fix issues when opening company files in single-user mode. Even after carefully following the steps, if the error appears again, reach out to our QuickBooks experts at 1.855.856.0042.

You May Read Also : How to Get The Latest Payroll Updates In QuickBooks

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