The customer service of Qantas can be easily approached for the help you are looking to avail of from the airline. You can dial their customer service number and learn How do I talk to a live person at Qantas post following the given IVR instructions: 

• Dial 1 800 227 4500 and choose a preferred language. 

• For help with fresh bookings, press 1. 

• Press 7 for help with any service. 

• To connect with a Qantas executive, press 9. 

How can I email the customer service of Qantas?

Should your questions not require prompt resolution and you are unable to reach someone via the phone or chat feature because of excessive traffic on those channels, you can contact Qantas customer support to request assistance through emails. Send an email with your concern to shrcharters@qantas.com.au to accomplish this. You can use the assistance as needed after you receive a response from the airline, which should happen in 24 to 28 hours.