Error 9997 prevents users from logging in to their QuickBooks online accounts. There are various causes attributed to this error, and associated with those causes are the various troubleshooting measures that can be implemented by users for fixing Error 9997 in QuickBooks.

Causes behind error 9997 in QuickBooks

• Poor internet connection may lead to this error.
• Too many temporary files may invoke this QuickBooks error.
• Due to the ongoing server maintenance, the access to the bank's website might be halted, thereby causing Error 9997 in QuickBooks.

Signs and symptoms that indicate Error 9997 in QuickBooks

• No matter how many times you attempt, you cannot complete transactions via QuickBooks Online.
• The system takes a long time to react to inputs.
• A sudden crashing of QuickBooks also indicates QuickBooks Error 9997.

Procedure to resolve QuickBooks error 9997

Follow these procedures to fix this issue shortly.

Procedure 1: Alter the File Extension

Change the extension of the company file from .qbw to another extension. Consequently, check whether QuickBooks error 9997 got resolved after updating the extension.

Procedure 2: Update the antivirus

• Making sure your antivirus software is up to date will help in avoiding such error.
• Go for a system scan immediately after.
• This will remove any viruses from the computer.

Read more...