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NEW QUESTION 44
How many active OpenFrame configurations can you have on an instance?

• A. 0
• B. 1
• C. 2
• D. Unlimited

Answer: D

Explanation:
Explanation

NEW QUESTION 45
What action can be performed by a Partner Admin (sn_customerservice.partner_admin) and NOT by a Partner (sn_customerservice partner) in the Customer Service Portal?

• A. Can resolve cases reported by their partner accounts
• B. Can view assets belonging to their partner accounts
• C. Can create, view, and edit cases for their partner accounts
• D. Can create and update contacts for their partner accounts

Answer: B

NEW QUESTION 46
What are common types of application record data that are imported during a CSM data migration?
(Choose two.)

• A. Accounts
• B. Chat
• C. Case
• D. Knowledge Article

Answer: A,C

NEW QUESTION 47
From a service provider's perspective, is the following a product or an asset?
A cable modem model that the service provider sells.

• A. Product
• B. Asset

Answer: A

Explanation:
Explanation

NEW QUESTION 48
Why does the implementation team need to deliver core functionality to the customer as quickly as possible?

• A. To facilitate the requirement gathering during the workshops
• B. To expand the technical reach
• C. To complete any complex customizations early enough
• D. To realize near-term ROI (Return on Investment)

Answer: D

NEW QUESTION 49
......

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