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NEW QUESTION 44
How many active OpenFrame configurations can you have on an instance?
- A. 0
- B. 1
- C. 2
- D. Unlimited
Answer: D
Explanation:
Explanation
NEW QUESTION 45
What action can be performed by a Partner Admin (sn_customerservice.partner_admin) and NOT by a Partner (sn_customerservice partner) in the Customer Service Portal?
- A. Can resolve cases reported by their partner accounts
- B. Can view assets belonging to their partner accounts
- C. Can create, view, and edit cases for their partner accounts
- D. Can create and update contacts for their partner accounts
Answer: B
NEW QUESTION 46
What are common types of application record data that are imported during a CSM data migration?
(Choose two.)
- A. Accounts
- B. Chat
- C. Case
- D. Knowledge Article
Answer: A,C
NEW QUESTION 47
From a service provider's perspective, is the following a product or an asset?
A cable modem model that the service provider sells.
- A. Product
- B. Asset
Answer: A
Explanation:
Explanation
NEW QUESTION 48
Why does the implementation team need to deliver core functionality to the customer as quickly as possible?
- A. To facilitate the requirement gathering during the workshops
- B. To expand the technical reach
- C. To complete any complex customizations early enough
- D. To realize near-term ROI (Return on Investment)
Answer: D
NEW QUESTION 49
......
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