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NEW QUESTION 37
After the new Implementation has been performed by the Avaya Business Partner, a customer is trying to login.
While the agent is trying to login, the engineer finds the following error messages:

• A. cd /var/log/Avaya/dcm/pu/UnifiedAgentControllet and tail -f ua-bpm-pu-1.log
• B. cd /var/log/Avaya/dcm/pu/AuthorizationService/ and tall -fAuthorlzationService.log
• C. cd /var/log/Avaya/dcm/pu/UnifiedAgentController and tail -f ua-ucm pu-1.log
• D. cd /var/log/Avaya/services/AuthorizationService/ and tail -f AuthorizatlonService.log

Answer: C

NEW QUESTION 38
While troubleshooting Avaya Aura Experience Portal through the Experience Portal Management Platform, how can you confirm if the Avaya Oceana application is working properly?

• A. Edit the Avaya Oceana application and click on "Verify" to check if you have reached the application successfully.
• B. Check the VOIP connection and verify if the Experience Portal Is integrated to the correct Session Manager,
• C. Check the Port Distribution and confirm if the Experience Portal channels are In-service.
• D. Verify if the Avaya Oceana application URL is mapped to the correct DNIS or application number.

Answer: A

NEW QUESTION 39
Which credentials does Avaya Oceana Workspaces use for Agent login?

• A. Avaya Breeze Authorization Service and Avaya Control Manager Agent username and password
• B. Avaya Breeze Authorization Service and LDAP as Authentication Authority
• C. Avaya Breeze Authorization Service and Avaya Communication Manager extension and password
• D. Avaya Breeze Authorization Service and Avaya Communication Manager Agent username and password

Answer: D

NEW QUESTION 40
Which three parameters are associated to a work request inside the Avaya Oceana solution?
(Choose three.)

• A. Work flow Type
• B. Customer ID
• C. Agent ID
• D. Work Request Id
• E. Attributes

Answer: B,C,E

NEW QUESTION 41
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