A Travel CRM an quintessence of technology along with optimised business processes that drives efficiency across all the functions of a travel business – Sales, Operations, Agent & Supplier management, Finance and Accounts.

Sales team within a Travel company can use TRAVCRM to manage their entire sales processes starting from defining Sales target, Daily Task, Meeting and Call related information to get complete visibility of their sales pipeline.

A travel company’s sales team can capture all  required information and intelligently share and allocate leads to their respective team member based on their expertise preferred language, nature of enquiry and current workload. For quick response, they can directly communicate with their prospects and clients via  TRAVCRM the best travel crm and use mail templates and documents to share standard itinerary. 

Operation persons can use time saving features to  upload their rate sheet of hotels, entrances, activities and guide charges. They can search standard/predefined packages. Create multiple quotation in desired currency and send beautiful itineraries and proposal in PDF or word formats.

Supplier communication for travel services like hotels,, activity, transfers, car, train and flight booking can be done directly through  TRAVCRM with putting their current booking status .

Document Management and Query Dashboard help user to spend more time selling your packages and less time managing records of their previous communications. It eliminates the costing calculations errors which generally comes doing costing manually in excel sheets.   

Marketing teams can integrate their website with  TRAVCRM to get queries directly into TRAVCRM which will help to implement effective marketing strategies and targeted campaigns.

Agent/Client Database can be stored in Travel CRM Software where you can store multiple contact details with their preferences. You can also capture their birthdays and anniversaries and add their email addresses in your newsletter so time to time you can send them communication and offers. It will help travel companies to offer your tour packages . It also helps travel companies to data analyses in creating fixed departure packages, series and regular packages.

Multiple Reports feature give complete business insights of their previous business and help you to define business forecasting. More than40 reports will provide you required information with export to excel facility. Finance reports help you to manage your fund flow. Costing  and operations teams can contribute by effectively handling multi-channel communications with both the clients and suppliers alike – pre-travel, on-trip and post travel.

Whether you are creating a simple holiday request or group travel booking for direct client or a travel agent  TRAVCRM helps to keep all communications with customers or agents  and respective suppliers all centrally logged in TRAVCRM. This drives efficiency and increase customer satisfaction due to timely and accuracy of response.