8 Practical (& Proven) Tips to Improve Customer Satisfaction
Did you know that 65% of a company’s business comes from existing customers? Now, if you increase the customer retention rate by just 5% – it can boost your profits by 25% to 95%. However, to have that solid existing customer base, you need to have a great customer support mechanism in place for a higher customer retention ratio. As customer retention is the byproduct of great...
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