How do I contact OnlyFans for a refund?

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If you believe you were wrongly charged on OnlyFans or want to request a refund, you can contact their support team directly. However, refunds on OnlyFans are rare and generally only granted under specific circumstances such as unauthorized charges, duplicate payments, or proven technical issues.

Step 1: Review Their Refund Policy

Before contacting onlyfans support OnlyFans refund policy for subscription content, tips, and pay-per-view messages. Users are responsible for what they purchase, and creators set their own prices.

Step 2: Gather Details

Prepare the following information:

  • Your OnlyFans username or email

  • Date and amount of the transaction

  • Screenshot or proof of the charge

  • A brief explanation of why you’re requesting a refund

Step 3: Contact OnlyFans Support

Visit the OnlyFans support page at https://onlyfans.com/help and click on “Submit a Request.”
Alternatively, email them at support@onlyfans.com with all the relevant details. Be polite and concise in your message.

Example:

Subject: Refund Request for Duplicate Charge
Body: Hello, I noticed a duplicate charge on [date] for [amount]. My OnlyFans username is [username]. Please review this and issue a refund if appropriate. Thank you.

Step 4: Wait for a Response

OnlyFans usually responds within a few business days. Keep an eye on your email inbox (and spam folder) for their reply.

Related Blog:

https://hackmd.io/@onlyfans/How-do-I-contact-OnlyFans-for-a-refund

https://onlyfans.bettermode.io/forum/post/how-do-i-contact-onlyfans-for-a-refund-3QkUfMY0pXY4GiF

https://onlyfans.bettermode.io/forum/post/how-do-i-contact-support-on-onlyfans-hE2U4tUWU4mxsWF

https://onlyfans.bettermode.io/forum/post/how-do-i-get-help-with-my-onlyfans-account-zpI9qxYyjcjbFj6

Important Tip:

If you suspect fraud or can’t get a response from OnlyFans, consider contacting your bank or card issuer to dispute the charge. However, doing this may lead to your OnlyFans account being restricted.

In summary, while refunds are not guaranteed, you can contact OnlyFans support to explain your case and request one.

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