The last-mile is crucial because it directly affects the customer experience. It’s the point at which the customer finally receives their order, and delays, damages, or errors at this stage can tarnish the entire buying experience. In fact, studies show that the last mile represents about 53% of the total shipping cost. Moreover, a late or poor delivery can result in negative reviews, lost future sales, and higher return rates.
Read the on-site Blog : https://bippennsylvania.com/how-to-leverage-3pl-services-for-better-last-mile-delivery
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