Feeling frustrated as QuickBooks Desktop is failing to establish a connection with your company file (located at the server computer) due to QuickBooks cannot communicate with company file error? If yes, there is no need for you to worry anymore because, with this post, we are going to explain to you why it gets triggered and how you can fix it quickly. 

You might be seeing an error message stating, “Cannot communicate with the company file due to a firewall.”

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Need immediate troubleshooting assistance to get over QuickBooks cannot communicate with the company file error? If yes, feel free to speak to the QuickBooks professional team at 800.583.0572.

What causes QuickBooks can’t access company file error?

QuickBooks can’t access company file error usually occurs due to the below-mentioned reasons:

• Your QuickBooks Desktop application has been outdated.
• Data corruption in your .QBW company file.

What should you do to troubleshoot QuickBooks cannot communicate with the company file error?

Solution 1) Manually install the latest updates of your QuickBooks Desktop application

• On your keyboard, press the Windows key to choose the Start menu.
• Type “QuickBooks” into the given search space and find the version of your
• QuickBooks application in the list of results.
• Right-click the icon of QuickBooks Desktop and then choose Run as administrator.
• Go to the Help menu on the No Company Open window.
• From the drop-down list, choose the Update QuickBooks Desktop option.
• Choose the Options tab and then click on the Mark All button.
• Select the Save button (On the Options tab).
• Choose the Update Now tab and then checkmark the Reset Update checkbox.
• Once you are ready to download QuickBooks updates, click on the Get Updates button.
• After downloading updates, exit your QuickBooks Desktop.
• Open QuickBooks Desktop again and then select the Yes button to install the updates you downloaded.
• After installing the downloaded updates, reboot your computer.

Solution 2) Run QuickBooks File Doctor from the QuickBooks Tool Hub application

• Get the most recent version (1.5.0.0) of QuickBooks Tool Hub and save the installation file in your Downloads folder.
• Click on the downloaded installation file (QuickBooksToolHub.exe) and follow the steps displayed on your computer screen.
• Accept the terms and conditions to finish the QuickBooks Tool Hub installing.
• Run QuickBooks Tool Hub and select the Company File Issues tab.
• Click Run QuickBooks File Doctor and then choose your company file from the drop-down list.
   
  Note: If the drop-down list doesn’t have your company file, choose the Browse and search option to look for it on your computer.
• Select the Check your file option and then hit the Continue button.
• Enter the admin password of your QuickBooks application and then hit the “Next” button.

Conclusion:

If QuickBooks cannot communicate with the company file error occurs even after following the troubleshooting solutions mentioned in the post above, then QuickBooks Database Server Manager might not be running on your server computer. Thus, we suggest you run QuickBooks Database Server Manager on your server computer and check if this rectifies the error. You can also ask for additional troubleshooting assistance to fix QuickBooks can’t access company file error from QuickBooks professionals at 800.583.0572.