Southwest Airlines is known for its traveler-friendly policies, including a flexible approach to cancellations. Whether your plans change due to unforeseen circumstances or you simply want to explore other travel options, Southwest makes it easy to cancel or modify your reservation. This article answers the question “What is Southwest cancellation policy?”, providing a comprehensive overview of refund eligibility, rebooking, and tips for navigating cancellations with ease. For further assistance, contact Southwest Airlines at 1-888-843-8860.

Key Features of Southwest Airlines Cancellation Policy

Southwest's policy is among the most lenient in the industry, prioritizing customer convenience.

1. No Cancellation Fees

Southwest Airlines does not charge a fee to cancel flights, regardless of the ticket type.

If you cancel a flight, the value of the ticket can be refunded or converted to travel credit, depending on the fare type.

2. Fare Types and Cancellation Rules

a. Wanna Get Away & Wanna Get Away Plus Fares

Refund Eligibility:Non-refundable but eligible for a travel credit that can be used for future travel.

Conditions:Cancel your booking at least 10 minutes before the flight's departure to retain the ticket value as a travel credit.

b. Anytime Fares

Refund Eligibility:Fully refundable to the original payment method if canceled.

Flexibility:If not canceled on time, the ticket value is retained as a travel credit.

c. Business Select Fares

Refund Eligibility:Fully refundable to the original payment method.

Priority Features:Offers additional benefits, including flexibility in rebooking.

d. Companion Pass

Flights booked with a Companion Pass follow the same rules as the primary ticket's fare type.

3. 24-Hour Cancellation Policy

Customers can cancel or modify their reservations within 24 hours of booking for a full refund, regardless of the fare type.

This policy applies to tickets booked directly through Southwest Airlines.

How to Cancel a Southwest Airlines Flight

Canceling your Southwest flight is quick and straightforward. Here's how:

1. Online via Southwest's Website or App

Log in to your Rapid Rewards account or locate your booking using the confirmation number.

Select “Manage Reservations,” choose the flight, and click “Cancel.”

Review the refund or travel credit options before confirming.

2. By Phone

Call 1-888-843-8860 to speak with a Southwest Airlines representative for help with cancellations.

3. At the Airport

Visit the Southwest Airlines counter to cancel your flight in person.

Travel Credit and Refund Details

Travel Credits

Travel credits are valid for 12 months from the original purchase date.

Credits are transferable in some cases, depending on the fare type.

Refunds

Refundable fares (Anytime and Business Select) are processed within 7-14 business days.

Refunds are issued to the original payment method.

Frequently Asked Questions

1. What happens if I don't cancel my Southwest flight?

If you miss the 10-minute cancellation window before departure, the ticket value is forfeited for Wanna Get Away fares.

2. Can I get a full refund on a Wanna Get Away fare?

No, but you can receive the ticket value as a travel credit for future bookings.

3. Are there any cancellation fees for Southwest flights?

No, Southwest Airlines does not charge cancellation fees for any fare type.

4. What if Southwest cancels my flight?

If Southwest cancels your flight, you are eligible for a full refund or free rebooking on an alternative flight.

Tips for Managing Cancellations

Cancel Early: Always cancel at least 10 minutes before departure to retain the ticket value.

Use Travel Credits Wisely: Keep track of expiration dates to avoid losing credit value.

Monitor Policies: Check Southwest's website for updates to their cancellation rules.

Conclusion

Understanding “What is Southwest cancellation policy” ensures a hassle-free experience when managing unexpected changes. With no cancellation fees, travel credit options, and flexible refund policies, Southwest Airlines puts customer