Regular accounting is among the most important factors that make a business venture successful, and to do it effectively, thousands of enterprises from all over the world are using QuickBooks Desktop. Developed by the Intuit company, QuickBooks comes with all the features enough to take care of bookkeeping and financing activities, like organizing income and expenses, tracking cash in and out, employee payroll, completing tax forms, generating financial reports, etc. Despite being so advanced and perfectly designed, QuickBooks is not an ideal accounting application because of errors and bugs that users face while using it. In this post, we are going to talk about QuickBooks error 6190, which falls under the category of the 6XXX series and usually occurs when a user tries to connect to the company file, stored on the server at a different location, from any workstation. In this post, we are going to talk about why such a multi-user error arises in the first place and how to fix it quickly, that too in a step-wise manner and layman’s language.

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Resolving QuickBooks error 6190 can be pretty daunting. However, all it demands the right troubleshooting guidance that you can get instantly from our QuickBooks support team at the toll-free number 800.583.0572.

What are the reasons triggering QuickBooks error code 6190?

Generally, QuickBooks error code 6190 arises when the version of QuickBooks Desktop user has on the computer gets outdated. However, there can be other reasons as well, like as follows:

  • The ND (Network Data) and TLG (Transaction Log) configuration files, which let QuickBooks Desktop open the company file on the server computer, are either damaged or corrupted.

What are the best troubleshooting solutions to fix QuickBooks script error?

Solution 1) Manually update QuickBooks Desktop to the most recent release on the server computer

  • On the keyboard, press the Windows key to select the Start menu.
  • Into the search box, type “QuickBooks” and look for the QuickBooks Desktop version you use in the search results.
  • Right-click the icon of QuickBooks Desktop to open the application.
  • Select the Run as administrator option.
  • When prompted, type in the QuickBooks admin password.
  • In QuickBooks Desktop, select the Help menu located at the uppermost menu bar.
  • From the drop-down list, choose the Update QuickBooks Desktop option.
  • Go to the Options tab and click on the Mark All button.
  • Move on to the Update Now tab, select the Reset Updates checkbox, and then click on the Get Updates button.
  • On the keyboard, press the Alt and F4 keys altogether to close down QuickBooks Desktop.
  • Restart QuickBooks Desktop and select the Yes button at the window pop-up asking for permission to install the downloaded updates.

Solution 2) Change the names of ND (Network Data) and TLG (Transaction Log) configuration files

  • On the keyboard, press the Windows key to choose the Start menu.
  • Into the search bar, enter “File Explorer” and select File Explorer from the search results.
  • Double-click the C: drive and navigate to the folder that contains the QuickBooks company files.

Note: Usally, the company files are located in the folder named Company Files that you can quickly reach by following the path: Users\Public\Public Documents\Intuit\QuickBooks\Company Files.

  • In the Company Files folder, find the files with the same name as the company file but with ND and TLG extensions.
  • Right-click the TLG file and select the Rename option.
  • At the end of the filename, add the “.OLD” word.
  • Right-click the ND file and select the Rename option.
  • At the end of the filename, add the “.OLD” word.

Conclusion:

If you see QuickBooks error 6190 even after going through the troubleshooting solutions explained above in the post, then there might be some complications with the company file itself. Therefore, our suggestion for you is to run the QuickBooks File Doctor tool from QuickBooks Tool Hub and see whether this rectifies the error or not. You can also ask for additional troubleshooting support to fix the company file error from our QuickBooks support team at the toll-free number 800.583.0572.