Convenience and fast speed are the drivers of restructuring grocery shopping experiences. With the elimination of long queues for the checkout, a drive back and forth, item loading and unloading, and hovering around the complex to locate small items, everything is no longer a concern. Such convenience is provided by grocery apps, their stores, and delivery partners. A humongous task constituting traveling has been reduced to simply opening the app, searching the items, adding them to the cart, and simply paying. It may appear the same, but the only difference is that you get to do it while sitting on your couch. 

Giant shopping complexes are making a sweeping shift towards inventive innovations and going global with their brand. The initial step towards this belligerent shift is to locate a grocery delivery app development company and get an item-packed app built. During this step, you first decide your grocery delivery app’s intricacies. From size and platform to basic and advanced features, you define everything. This indicates to us that the features finalization holds immaculate value after the app is in the market for the users. 

Opting for user-friendly features that, in turn, offer them convenience and ease are always among the most preferable. As long as the user can see the processes happening right in front of them with the bare minimum of clicks, you can have them retained in your grocery delivery app. Apparently, the user panel features are not the only features that you must worry about, and to guide you through the finalization process, we will bring forth segmented elaboration.

Must-Have Features for Grocery Delivery App Development Based on Diverse Panels

A grocery delivery app may appear like a normal app, but there are multiple factors that go into building a high-performing app that is favorable to users. For starters, businesses begin with the customer panel, where the users interact with the grocery delivery app. It also constitutes the store management panel that encompasses the store that is working in collaboration with the app to provide items. Another panel, as per the flow, is the delivery agent panel, which will interact with the agent who will pick up the package and deliver it to the user’s address. Last but not least, we have an admin panel to manage the proper functioning of all the panels together without any issues or delays. Collaboration of these four panels and finalizing their features is at our end to assist you.

Customer Panel

As mentioned above, the customer panel is the app with which the users interact. Incorporating the features mentioned below, your grocery delivery app for the customer panel will allow users to search for items, add them to their cart, make a payment with diverse mediums, and receive orders. 

Take a look at the features of the customer panel app:

• Search Filters

• Multiple Payment Options

• Order Tracking

• Delivery Scheduling

• Repeat Order

• Push Notifications

• Personalization

• Feedback and Ratings

Admin Panel

With the assistance of iOS or Android app development, grocery delivery businesses can get themselves an admin panel that manages the entire order delivery. This admin panel allows the admin to manage the customer, delivery agent, and storefront profiles, solve any issue, or initiate a refund for an order.

Look at the admin panel's features for the grocery delivery app.

• Manage Stores

• Assign Store Manager

• Manage Listing

• Assign Order and Manage Drivers

• Order Tracking

• Manage Customers

• Payment Management

• Manage Notifications

• Reporting and Analytics

Store Manager Panel

Moving on with the store management panel, you must collaborate with stores that are ready to initiate your orders, package them, and hand them to delivery agents. This store manager panel receives the online order from the user. They gather around items from inventory, ensure the packaging is sealed, and proceed with the orders.

Look at the store manager panel’s features for the grocery delivery app.

• Store Locator

• Inventory Management

• Secure Payment Options

• Logistic Information

• Customer Support

• Order Updates

• Order Return Processing

Delivery Agent Panel

The delivery agent panel is yet another app portion that interacts with the fourth end user, the delivery agent. They locate the user’s location through their app, carry the order, contact the customer, and deliver the item package. The app enables the delivery agent with the proper details needed to locate the user and end the entire delivery process.

Take a look at the necessary grocery delivery app features for the delivery agent panel.

• GPS Navigation

• Order Details

• Customer Contact

• Earnings Overview

• Delivery Tracking

• In-App Chat

• Delivery Instructions

• Push Notifications

Conclusion

The collaborative functioning of all the panels and features leads to the thriving nature of the grocery delivery app. Decision-makers of grocery delivery businesses must hire a grocery delivery app development company and incorporate all the above-mentioned features easily.