The intent of TCPA is to stop unwanted and unsolicited calls and to protect people’s privacy. Many attorneys and individuals have abused the regulations to make TCPA litigation a big business. They induce businesses to make multiple phone calls, then sue them for those calls. Because attorney’s fees are not recoverable in TCPA lawsuits, fighting these claims in court can be very expensive, over $10K plus. Most businesses settle for a few thousand dollars than pay the legal fees to go to court. TCPA attorneys know this and are usually eager to settle for a quick payday.

Settling TCPA complaints only encourage more lawsuits. We need to stop feeding these attorneys and individuals. The best way to do that is not to call them in the first place.