In the current world, with the increasing changes in the business environment, the effectiveness of a firm’s supply chain is a key factor in its competitiveness. Consultants in supply chain network design consultants have a critical role in performing comprehensive assessments and planning and building supply chains. Such specialists study all the chain of events; starting from suppliers, production processes, distribution, and customers. They are beneficial to businesses since they pinpoint potential problem areas in the transport network, warehouses’ location, and inventory handling so that companies may curb unnecessary expenses, raise operational efficiency, and increase the level of customer satisfaction.

Retail supply chain consulting services are a consultancy service that focuses on the nature of operation and requirements of retail business. These consultants are specialized in integrating the retailer’s supply chain with his or her overall business strategies. It is involved in managing the flow of products and information between retailers, suppliers and their customers to enhance operations and decrease lead time and stockout time. This usually includes demand forecasting and improving supplier relations as well as inventory handling. By pursuing the aforementioned tactics, consumer demand will be more effectively served, incidents of stockout occurrences will be decreased, and inventory unnecessary will be avoided, the retailer’s profits will thus be optimised.

Several authors have also pointed out the Logistics Technology Platform that support the business needs of consultants by providing the company with a suite of tools for improving their supply lines. These platforms provide real-time information together with processing and logical connectivity with functions including transportation, warehousing and inventory management. These technologies give the business a clear outlook on the supply chain since they can incorporate the data when making decisions, respond to force majeure and cut expenses.

Therefore, the integration of supply chain network design specialists and logistics technology platforms is a key solution that organizations require in striving to realize the optimal supply chain. Thus, this integrated approach also positively affects changes in the efficiency of providing services, reduction of costs, and, as a result, the level of customer satisfaction, giving a competitive advantage in today’s market.

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