If you've been having some trouble with your phone system, don't worry. You're not the only one! Here are seven of the most common phone system problems and their solutions to help you get back on track so that your business can be successful.

1) VOIP Connection Issues

2) Phone Lines Disconnecting Too Often

3) Calls Dropped Due To A Bad Network Connection

4) Callers Getting Error Messages When Dialing Your Number

5) Voice Mail Not Working Properly

6) Poor Audio Quality On The Other End Of The Line

7) Constant Feedback Noise During Calls

 

Each of these issues can be resolved with a few simple steps. To get started, try the following troubleshooting tips to find out what's wrong:

- Check that your phone cables are plugged in properly. Sometimes they might not be seated all the way and this could cause connection problems. Try unplugging them from their respective ports below both devices (the VoIP gateway or IP Phone) and plugging them back in until you hear that satisfying "click." This usually solves any cord connectivity issues.

- If someone is getting an error when dialling your number, it may just mean that there has been too many calls on your line recently so it needs some time to connect again before callers can reach you easily.

-If the power cord was pulled out of the outlet, simply plug it back in. Make sure that you are plugged into a live wall socket and check your breaker to make sure none have tripped. Confirm that all call control buttons on the keypad work by pressing each one individually to ensure they aren’t stuck or broken. The problem could also be with electrical wiring; contact an electrician if this problem persists for more than 24 hours or so.

If these tips still dont work then call Telco ICT's expert team of Business phone system Melbourne. Telco ICT has been recognised in providing Telstra services, IT support and digital marketing services in the best way.