One of the best software for accounting and bookkeeping, QuickBooks is an application designed for small and medium scale businesses. QuickBooks help the organizations in managing the finances in an effective manner with the help of its powerful features. It is totally user-friendly but at times technical errors occur. Of all the errors that occur, one is the QuickBooks error 6069. To rectify the issue, keep reading the post until the end!

What is QuickBooks error 6069?

The QuickBooks error 6069 occurs at the time when there is an issue with opening or accessing a company file in QuickBooks desktop. This error code is associated with an error message that states:

Error

Description

Warning

“QuickBooks has encountered a problem and needs to close. We are sorry for the inconvenience”.

The common causes of QuickBooks error 6069 include:

  • Damaged or corrupted company file
  • Network or connectivity issues
  • Incorrect file extensions
  • Insufficient file permissions
  • Conflicting third-party applications
  • Outdated QuickBooks version

How to troubleshoot QuickBooks Error 6069?

Checkout the following solution methods in order to rectify the error code 6069 from QuickBooks desktop:

Solution 1: Setting up QuickBooks as a trusted program in AVG antivirus software

The AVG antivirus software fails to recognize the QuickBooks as a trusted program occasionally. This results in more chances of occurrence of errors. You can follow the steps given below to resolve error 6069.

  • Start the AVG antivirus software.
  • Select the Settings tab by clicking the Computer icon.
  • Add Exceptions from the Exception section.
  • Choose File, from the Exception type drop-down menu.
  • The QuickBooks Utility file can be found under the QuickBooks installation section by clicking the Browse option.
  • Double click OK, then select Yes to save the settings.

Solution 2: Verify the extension of the QuickBooks company file

You must ensure that the company file has the correct file extension and check its compatibility with your version of QuickBooks Desktop. Make sure the corporate file for QuickBooks has the .qbw extension.

Solution 3: Use QuickBooks Database Server Manager

  • Click on the Scan Folders tab.
  • Select the folder containing the files and click Scan if there is no folder.
  • Verify the company file as soon as the bottom box shows QuickBooks Company files found.
  • Attempt to access the file.
  • Launch QuickBooks and attempt to log in to your company file.

Solution 4: Clean your Temporary Files

  • In the Start menu, enter the command without pressing the Enter key and holding the CTRL and Shift keys.
  • Select Yes from the Permissions dialog box.
  • In the Black box displayed, write cleanmgr, then press Enter.

  • The scan begins in the Disk Cleanup.

  • Click Temporary files.
  • Click OK to clear the temporary files.

Solution 5: Use Intuit Sync Manager

The instructions of Intuit Sync Manager can be used to resolve problems if the other solutions provided above doesn’t work for you.

  • Sign in as Administrator to the system.
  • Launch Intuit Sync Manager.

  • From the Options menu, choose Show Details.
  • Verify that the path is specified as the location is accurate.
  • By reopening the company folder, replace the current QuickBooks company file with the original file.

Solution 6: Rename the .ND and .TLG files

When the .ND and .TLG files are stored with different names, then QB error 6069 occurs.

  • ·         Open the company file folder.
  • ·         Search the files with the .nd and .tlg file extensions. For example,

o   Company_file.qbw.nd

o   Company_file.qbw.tlg

  • Right click on each file to Rename. Add the word OLD at the start or the end of the files.
  • Reopen QuickBooks and sign in to the company file.

Concluding Up!

The company files and activities of company business may be impacted by accounting errors. With the methods mentioned above, you might be able to fix QuickBooks error code 6069. Not paying proper heed to such errors can result in the damage of your QuickBooks files or data.

So, it must be resolved quickly. If any doubt still persists regarding QuickBooks payments or any other issues related to accounting, you can contact us at our QuickBooks Help & Support number i.e., 1-800-761-1787.