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Salesforce ADX-271 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Self-Service Communities
  • Lightning Templates
  • More Experience Builder
Topic 2
  • Implementing Communities
  • Security and Customization
  • Knowledgeable People
Topic 3
  • Build a Community Using the Customer Service Template
  • Install Community Dashboards and Insights

Salesforce Create and Manage Experience Cloud Sites Sample Questions (Q15-Q20):

NEW QUESTION # 15
AW Computing wants to create a site that gives customers access to Knowledge articles and peer-to-peer conversations, with the aim of decreasing the number of calls to its support organization.
What should AW Computing do to accomplish this goal?

  • A. Open its Slack implementation to all customers
  • B. Create a site with the Marketing Microsite template
  • C. Create a site with the Customer Service template
  • D. Give access to its internal orgs using Chatter groups

Answer: C


NEW QUESTION # 16
Zephynus Relocation (ZRS) plans to launch a public site. ZRS would like to leverage a topic catalog so that site users can see all the organized topics in one place and easily navigate to any topic or subtopic.
Which step is required to set up a topic catalog?

  • A. Create at least one topic and add the More Topics,,,, ;link editing the navigation menu.
  • B. Create at least one topic along with its subtopic.
  • C. Create at least one subtopic and add the More Topic ink link when editing the navigation menu.
  • D. Enable Topic Hierarchy and create at least one topic with two subtopics.

Answer: C


NEW QUESTION # 17
Northern Trail Outfitter is looking to implement a public Knowledge base. The company has 1, 000 articles stored in an external systems.
Some of the articles are more than 2 years old.
What should a consultant recommend to optimize the public knowledge base?

  • A. Manually add the top performing articles to Salesforce and select Authenticated Sites as the Channel.
  • B. Manually add the top performing articles to Salesforce and select the Public Knowledge Base channel.
  • C. Bulk-import the top performing articles to Salesforce and select the public knowledge base channel.
  • D. Bulk-import all articles to Salesforce and achieve duplicate and outdated articles.

Answer: D


NEW QUESTION # 18
A consultant is in the process of designing the sharing and visibility model for Cloud (CK) new hiking site built on experience Cloud. The consultant knows that CK plans to use the Customer Community License type.
What limitations should the consultant consider related to sharing and visibility for this license type?

  • A. All site users that require access to all records across all objects have the proper Sharing Set.
  • B. All site users have the appropriate role assigned.
  • C. Any site users that require access to specific records have the proper Sharing Rule.
  • D. All site users that require access to certain records for certain objects have the proper Sharing set.

Answer: A


NEW QUESTION # 19
Which step does the system administrator have to take to create a partner user?

  • A. Create a partner queue, and add users to it.
  • B. Select Enable Partner User from the Contact Detail page.
  • C. Add the user to the All Partner Portal Users public group.
  • D. Assign the Gold Partner permission to the user.

Answer: B


NEW QUESTION # 20
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