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Oracle Field Service 2022 Implementation Professional Sample Questions (Q43-Q48):
NEW QUESTION # 43
Which two statement are correct regarding activity assignment via Collaboration?
- A. An activity dragged and dropped into a Collaboration chat with a resource must be accepted by that resource in Oer for it to be assigned.
- B. An activity broadcasted via Collaboration as part of an Immediate routing plan schedule gets assigned to the first technician to accept it.
- C. An activity broadcasted via Collaboration as part of any type of routing plan schedule gets assigned to the first technician to accept it.
- D. An activity dragged and dropped into a Collaboration chat with a resource can be automatically assigned without the resource having to accept It.
Answer: A,B
NEW QUESTION # 44
Your customer wants their technicians to see the same activity data in their Service within their Activity List in OFSC Mobility.
Which configuration supports this requirement?
- A. Add the "Activity" property to the "Identify service request by" identifier context.
- B. Add the appropriate activity properties to the Request Grid context in Mobility.
- C. Add the "Activity" property to the Request Grid context in Mobility.
- D. Add the appropriate activity properties to the "Identify service request by" identifier context.
Answer: C
NEW QUESTION # 45
Your customer wants to update technician inventory using the Inbound API using the following:
Given the <head> node of this request, which two statements are correct?
- A. Customer inventory will be updated
- B. Only inventory in a technician's pool will be affected
- C. Any existing inventory not listed in the body of the request will be deleted
- D. Only serialized inventory will be updated.
- E. Required inventory can be specified
Answer: C,D
NEW QUESTION # 46
Which two statements are true regarding managing inventory in OFSC?
- A. Resources can share inventory when they are working as a team.
- B. Inventory can be added to a bucket on the Resource Tree and shared among all child resources.
- C. The only inventory pools are "customer", "resource", and "installed".
- D. Resources can share inventory when using OFSC Collaboration.
Answer: A,C
Explanation:
Reference https://docs.oracle.com/cloud/august2017/fieldservicecs_gs/FACMU/CoreManage-8.htm#FACMUconcept_xgr_bmq_gs
NEW QUESTION # 47
An Oracle Field Service Cloud (OFSC) Enterprise customer has enabled Street-Level Routing (SLR) for a particular routing plan.
Which additional capability becomes available as a result of this routing feature being enabled?
- A. the ability to set travel optimization goals either based on cost or resource utilization
- B. the ability to set travel optimization goals based on current traffic data
- C. the ability to set travel optimization goals based on predicted traffic data
- D. the ability to set travel optimization goals either based on time or distance
Answer: D
NEW QUESTION # 48
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