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Salesforce B2B-Solution-Architect Exam Syllabus Topics:

TopicDetails
Topic 1
  • Define the future blueprint architecture of a B2B multi-cloud Salesforce solution in order to define the product roadmap
  • Given information gathered during discovery
Topic 2
  • Given a scenario in which the designed solution is being implemented
  • Given a scenario in which the design document is being shared
Topic 3
  • Design and map a sharing and visibility model for a B2B multi-cloud Salesforce solution
  • Given the identified business needs, vision, and current customer landscape
Topic 4
  • Determine how to facilitate adoption in order for the business to benefit from a B2B multi-cloud solution
  • Identify design options and their associated risks
Topic 5
  • Determine how to further improve the solution to ensure business benefits are continuously realized
  • Given a scenario in which a customer wants a B2B multi-cloud solution
Topic 6
  • Define appropriate strategies that balance resources and effort to deliver an effective and efficient delivery method
  • Synchronize data across systems to support a multi-cloud B2B solution

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Salesforce Certified B2B Solution Architect Exam Sample Questions (Q29-Q34):

NEW QUESTION # 29
Universal Containers (UC) is using Service Cloud and B2B Commerce to allow resellers the ability to purchase and support farming equipment UC maintains. UC has invested in smart devices which allows that equipment to inform UC when a part becomes faulty. The data from these devices goes to a public cloud solution where every row of sensor data is received every second from every device. There are 100,000 devices on various farms being actively used. The CIO would like this data to be connected to Salesforce in some manner.
What kind of integration method should a Solution Architect suggest to accommodate this need?

  • A. Utilize Platform Events based on the devices' state change.
  • B. Utilize Apex Callouts based on the devices' state change.
  • C. Embed the devices' sensor data in a view on the Asset record.
  • D. Load the public cloud solution directly to Salesforce using MuleSoft.

Answer: C


NEW QUESTION # 30
Universal Containers (UC) is currently using Sales Cloud, Revenue Cloud, Experience Cloud, and B2B Commerce. B2B Commerce and Experience Cloud are used for UC's end customers while the direct Sales team sells with partners through Revenue Cloud. However, partners want to work digitally versus through email.
The direct Sales team has asked the CIO how they can expose their Revenue Cloud capabilities to their partners and vendors using Salesforce. The CIO knows they are currently using B2B Commerce for customers and is wondering if they can do something similar for partners by exposing CPQ capabilities in Experience Cloud for partners.
What are two questions a Solution Architect should ask when evaluating either B2B Commerce or CPQ for partners via Experience Cloud?
Choose 2 answers

  • A. What do we need to invest in order to build the channel and where does that investment come from?
  • B. Will partners be using CPQ to sell to our customers that are utilizing our B2B Commerce tool today?
  • C. Do partners need to do complex configurations or create their special pricing?
  • D. Does the direct Sales team co-sell with partners or sell to partners in this new channel model?

Answer: B,C

Explanation:
Do partners need to do complex configurations or create their special pricing?2 This question can help UC determine if they need to use CPQ for partners, which can provide more flexibility and functionality for configuring products and applying discounts than B2B Commerce.
Will partners be using CPQ to sell to our customers that are utilizing our B2B Commerce tool today?1 This question can help UC understand if they need to integrate CPQ and B2B Commerce for partners, which can enable a seamless experience for both partners and customers across different channels.


NEW QUESTION # 31
Universal Containers is in the process of implementing CPQ and Billing while integrating with ERP for order fulfillment. The Development team is looking to gather regular feedback from the business stakeholders through each sprint. Also, supporting an Agile methodology, they have agreed on a reasonable amount of flexibility in requirements during the course of the project.
Which area should a Solution Architect look to receive feedback on at the earliest?

  • A. Pricing sync between CPQ and ERP
  • B. Invoice capabilities in ERP to accommodate billing
  • C. Product and Pricing structure setup in CPQ
  • D. Modifications required to ERP for integration purposes

Answer: C


NEW QUESTION # 32
Universal Containers (UC) currently utilizes Sales Cloud and Experience Cloud for its customers. For the next phase in its digital transformation, UC would like to enable its vast dealer network with the kinds of tools its direct Sales teams are currently using. UC is considering Partner Communities (PRM) on Experience Cloud.
UC's concern at the moment is making sure that its dealer network only gets access to the opportunities they themselves bring to UC or that UC submits to the dealer to close. This is a concern for the VP of direct sales who has issues with bringing PRM in at all.
What is the initial suggestion a Solution Architect should provide to make Partner Communities work for UC?

  • A. Create two account lookups on the opportunity, one for dealer and one for partner company, and create sharing rules to share the records.
  • B. Utilize the same sharing model within the Partner Community that customers are currently using within the Customer Community.
  • C. Utilize the external sharing model to differentiate the sharing models between Internal Sales users and External Communities users.
  • D. Create public groups of partner companies and users at dealers, and share the opportunities using sharing rules.

Answer: A


NEW QUESTION # 33
Universal Containers (UC) is in the process of identifying if Revenue Cloud will work for its business processes. UC has already implemented Sales Cloud, which includes complex steps and checklists that are orchestrated based on changes made to an Opportunity. Based on the current Sales Cloud implementation, UC has concerns about how Revenue Cloud will interact with its current customizations on the Opportunity object and if it will be difficult to customize the solution in the future.
Which design approach should a Solution Architect recommend to mitigate concerns about custom processes on any single object?

  • A. Leave the orchestration of the automation to Process Builder, but invoke autolaunched flows from Process Builder so that the actual operations run in flows.
  • B. Migrate automations from Process Builder to a single flow that is triggered by record updates, using only the "After Save" context so that all operations can be organized in a single flow.
  • C. Migrate automations from Process Builder to flows triggered by record updates, organizing operations in separate flows for the "Before Save" and "After Save" contexts.
  • D. Use an event-driven design to separate automations that could run asynchronously from the save cycle with a third-party tool like Heroku.

Answer: B


NEW QUESTION # 34
......

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