P.S. Free 2023 Salesforce ADM-261 dumps are available on Google Drive shared by Pass4SureQuiz: https://drive.google.com/open?id=1KYoItqO6HvnCJR6MFlTLu7j8hVXJQJYF
Our users are all over the world, and our privacy protection system on the ADM-261 study guide is also the world leader. Our ADM-261 exam preparation will protect the interests of every user. Now that the network is so developed, we can disclose our information at any time. You must recognize the seriousness of leaking privacy. For security, you really need to choose an authoritative product like our ADM-261 learning braindumps.
With the rapid development of the world economy and frequent contacts between different countries, looking for a good job has become more and more difficult for all the people. So it is very necessary for you to get the ADM-261 certification with the help of our ADM-261 Exam Braindumps, you can increase your competitive advantage in the labor market and make yourself distinguished from other job-seekers. Choosing our ADM-261 study guide, you will have a brighter future!
Exam ADM-261 Success, ADM-261 Real Braindumps
Our ADM-261 test torrent was designed by a lot of experts in different area. You will never worry about the quality and pass rate of our ADM-261 study materials, it has been helped thousands of candidates pass their ADM-261 exam successful and helped them find a good job. If you choose our ADM-261 study torrent, we can promise that you will not miss any focus about your ADM-261 exam. It is proved that our ADM-261 learning prep has the high pass rate of 99% to 100%, you will pass the ADM-261 exam easily with it.
Salesforce Service Cloud Administration Sample Questions (Q276-Q281):
NEW QUESTION # 276
Universal Containers purchased Knowledge and would like to implement it as soon as possible. What approach should a consultant recommend?
- A. Create a Knowledge Visualforce component within the Salesforce Console for Service.
- B. Create a Knowledge Visualforce component on the case detail page.
- C. Activate Knowledge One within the Salesforce Console for Service.
- D. Activate Knowledge One on the case detail page.
NEW QUESTION # 277
Whensupport agents are working on a case, the support manager at universal containers wants the agents to see the case number, case subject, and case description in the case highlights panel.
How can a Consultant implement the functionality with configuration?
- A. Remove these fields from the page layout and add the fields to the highlights panel
- B. Add these fields to the page layout and add the components to the highlights panel
- C. Add the fields to the page layout and add the fields to the highlights panel.
- D. Remove these fields from the page layout and add the components to the highlights panel.
NEW QUESTION # 278
Universal Containers is planning to provide different levels of support to customers in orderto ensure its Agents are working within the confines of the Service Level Agreement. Which feature should the Consultant consider?
- A. Omni-Channel
- B. Case Escalation
- C. Case Milestones
- D. Entitlements
NEW QUESTION # 279
Universal Containers wants to shorten the average call time in its contact centers by prompting the customers to enter customer number and identify their order and product information when they call for support. After providing this information, the customer should then have the option to speak a support agent if they still need help. Which system will help Universal Containers meet this requirement?
- A. Interactive Voice Response
- B. Order ManagementSystem
- C. Computer Telephony Integration
- D. Automatic Call Distribution
NEW QUESTION # 280
Universal containers contact center is experiencing increased call volumes due to a growing product portfolio.What is the recommended strategy to allow the contact center to handle the increased customer inquiries more efficiently? (choose 1 answer)
- A. Redirect users from the company site to social media forums about the products.
- B. Make knowledge base articles and community answers accessible on its website.
- C. Make contact center representatives accessible 24/7 to distribute the call volume.
- D. Hire contact center representatives that specialize in each of the product categories.
NEW QUESTION # 281
We don't want you to prepare and practice the old questions and waste time. Therefore, our team of certified experts includes updated Service Cloud Administration ADM-261 Exam Questions as soon as they are released. Pass4SureQuiz provides up-to-date Salesforce exam questions.
Exam ADM-261 Success: https://www.pass4surequiz.com/ADM-261-exam-quiz.html
You just need to download any one web browser; you can use our ADM-261 test torrent, The reason is that we not only provide our customers with valid and reliable ADM-261 exam materials, but also offer best service online since we uphold the professional ethical, Salesforce Valid ADM-261 Vce Dumps In addition, you can get downloading link and password within ten minutes after payment, and you can start your practicing right now, Although our ADM-261 exam dumps have been known as one of the world's leading providers of exam materials, you may be still suspicious of the content.
The best way to make money in your personal Web business is through advertising, Using the New People Hub, You just need to download any one web browser; you can use our ADM-261 test torrent.
Free PDF Salesforce ADM-261 Marvelous Valid Vce Dumps
The reason is that we not only provide our customers with valid and reliable ADM-261 exam materials, but also offer best service online since we uphold the professional ethical.
In addition, you can get downloading link and password (https://www.pass4surequiz.com/ADM-261-exam-quiz.html) within ten minutes after payment, and you can start your practicing right now, Althoughour ADM-261 exam dumps have been known as one of the world's leading providers of exam materials, you may be still suspicious of the content.
You are interested in our dumps VCE and contact with us.
P.S. Free & New ADM-261 dumps are available on Google Drive shared by Pass4SureQuiz: https://drive.google.com/open?id=1KYoItqO6HvnCJR6MFlTLu7j8hVXJQJYF