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NEW QUESTION 45
Which of the following are channels? (Choose two.)

• A. Chat
• B. Article
• C. Web
• D. Contacts

Answer: A,C

Explanation:
Explanation

NEW QUESTION 46
Partner admin (sn_customerservice.partner_admin) contacts have access to:

• A. Their partner accounts
• B. Both
• C. Their customer account
• D. Neither

Answer: B

NEW QUESTION 47
Information in the Case Field 'Contact' is copied to which Incident Field?

• A. User
• B. Caller
• C. Customer
• D. Contact

Answer: D

Explanation:
Explanation

NEW QUESTION 48
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