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NEW QUESTION 51
Which five components can be used to filter the Authoring inbox? (Choose five.)

• A. Assignment status
• B. Locales
• C. Console roles
• D. Content Types
• E. Rating
• F. User
• G. Product and Categories
• H. Views

Answer: A,B,D,F,H

Explanation:
Filters enable you to view a specific subset of tasks from the Task list.
The following describes the five filters available for displaying the task list.
Reference:
Oracle Service Cloud, Knowledge Advanced User Guide, Release May 2017, page 17

NEW QUESTION 52
How can you access the Report Explorer?

• A. Home > Configuration > Report management > Report explorer
• B. Home > Configuration > Report management
• C. Home > Configuration > Report Explorer
• D. Home > Analytics > Report Explorer
• E. Home > Analytics > Report management > Report explorer

Answer: D

Explanation:
To access Knowledge Advanced Analytics:
Reference:
Oracle Service Cloud, Using Knowledge Advanced, Release May 2016, page 75

NEW QUESTION 53
Which two statements are true about exporting report data? (Choose two.)

• A. It can be exported in PDF format.
• B. It can be exported as a Word doc.
• C. It can be exported only as an .xlsx Excel file.
• D. It can be exported to a character-delimited file.
• E. It can be exported in XML format.
• F. It can be exported using only absolute HTML layouts.

Answer: D,E

NEW QUESTION 54
How do you pass Oracle Service Cloud username and password credentials to RightNowSyncPortClient?

• A. _service = new RightNowSyncPortClient();_service.UserName = "test" ;_service.Password = "password";
• B. _service = new RightNowSyncPortClient();_service.ClientCredentials.UserName = "test" ;_service.ClientCredentials.Password = "password";
• C. _service = new RightNowSyncPortClient();_service.UserName.UserName = "test" ;_service.UserName.Password = "password";
• D. _service = new RightNowSyncPortClient();_service.ClientCredentials.UserName.UserName = "test" ;_service.ClientCredentials.UserName.Password = "password";

Answer: D

Explanation:
Example code:
var _client = new RightNowSyncPortClient();
_client.ClientCredentials.UserName.UserName = "";
_client.ClientCredentials.UserName.Password = "";
Reference:
http://eatcodelive.com/2016/05/19/get-all-users-from-oracle-rightnow-soap-api-with-c/

NEW QUESTION 55
Your customer tries to use Knowledge Foundation API to fetch answer articles from Oracle Service Cloud and display them in an external application.
However, when they try to connect with Knowledge Foundation API they receive an exception code "ACCESS_DENIED".
What are two reasons for this? (Choose two.)

• A. Staff account credentials are not correct.
• B. Knowledge Foundation API can only be used by an internal application.
• C. Staff account profile does not have permission to access Knowledge Foundation API.
• D. For Site "II_CONNECT_ENABLED" Configuration setting is not turned on.
• E. For Site "IP_CONNECT_ENABLED" Configuration setting is not turned on.

Answer: C,E

NEW QUESTION 56
......