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NEW QUESTION 49
What is the maximum file size that a user can upload into Genesys Cloud Documents?

• A. 10 MB
• B. 100 MB
• C. No Limit
• D. 2 GB

Answer: D

NEW QUESTION 50
Where can you add the preconfigured settings of the phones?

• A. Admin > Telephony > Phone Management > Calls
• B. Admin > Telephony > Phone Management > Base Settings
• C. Admin > Telephony > Phone Management > Phones

Answer: B

NEW QUESTION 51
Select all the sections for the standard profile page. (Choose five.)

• A. General
• B. HR
• C. Languages
• D. Skills & Certifications
• E. Contact Information
• F. Contact
• G. Relationships

Answer: A,B,D,E,G

NEW QUESTION 52
What additional functionality does Communicate brings to Genesys Cloud?

• A. Unified Communications features, such as telephony, unified messaging, voice conferencing, and auto- attendant.
• B. Directory capabilities, such as advanced search, profiles, and keyword searching.
• C. Call center features such as ACD and scripting.
• D. Knowledge base features, such as FAQs and Communities.

Answer: D

NEW QUESTION 53
Which of the following statements are true? (Choose two.)

• A. You can view protocol capture logs but not media capture logs.
• B. You can view both protocol and media capture logs.
• C. You cannot view either type of log file.
• D. Media capture logs can be read only with the support of customer care.

Answer: A,D

NEW QUESTION 54
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