Field Force Automation Market Scenario:

Market Research Future (MRFR) anticipates favorable prospects for the field force automation market 2022 as it can record a 15.2% CAGR between 2020 and 2027 (analysis period). By 2027, global the market can expect to touch USD 3.05 billion, believes MRFR. We will provide COVID-19 impact analysis with the report, combined with the key developments that took place following the coronavirus disease outbreak. The aspect of economies of scale remains the top focus for various businesses. This has led to higher adoption of field force automation among businesses that desire to boost their economies of scale, with an increasing number of business leaders embracing field force automation and implementing it in their back as well as front offices for intelligent dispatching and tracking, efficient logistic management, filed force management, preventive maintenance management and secure real-time communication.

The leading contenders in the field force automation industry are focused on the development of the user interface within their handheld devices. Apart from this, the need for customized handheld devices to bring down the timelines and boost the efficiency has been a top priority for the player, which favors the market growth. Moving forward, the surge in collaborations and agreements between top firms is expected to benefit the market as well, while the companies are expected to gain a higher number of customers in the process.

The Field Force Automation Market is enduring an exacting period with its robust growth coming to an abrupt halt in light of the COVID-19 pandemic. MRFR report on the Field Force Automation Market highlights the future prediction and the growth alternatives that can be created.

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Competitive Outlook:

  • ServiceMax Inc. (US)
  • FieldAssist (India)
  • SalesDiary Inc. (India)
  • FieldEZ (US)
  • Folio3 Software Inc. (US)
  • Channelplay Limited (India)
  • VisitBasis Tech
  • LLC (US)
  • Oracle (US)
  • Microsoft (US)
  • Salesforce (US)
  • SAP (Germany)
  • Acumatica (US)
  • Leadsquared (India)
  • Kloudq Technologies (India)
  • Accruent (US)


· The segmental review of the field force automation industry comprises component, deployment, organization size and vertical.

· The various components reviewed in the study include solution as well as services. In 2018, the solution segment did better than its counterpart. But it is projected that the service segment can attain a higher growth rate in the ensuing period.

· The key deployment-based segments are on-premise as well as cloud-based solution. Since 2018, the on-premise solution has remained the top segment in the market. However, the cloud-based solution can outpace the former’s growth by achieving a better growth rate during the appraisal period.

· The ranges on the basis of organization size are large enterprises and SMEs OR small and medium sized enterprises. The higher CAGR is expected to be procured by the small and medium sized enterprise segment over the conjectured period.

· The key verticals that extensively use field force automation are energy and utilities, transportation and logistics, healthcare, IT and telecommunication, manufacturing, and more.

Regional Analysis:

Field force automation market size has been captured in the MRFR study with respect to Asia Pacific/APAC, Europe, South America, MEA/ Middle East & Africa and North America,

North America has remained the worldwide leader and can continue leading the field force automation market. The attractive market growth prospects in the region is the result of the rising automation trend in several enterprises, especially across the US and Canada. The fast adoption rate of cloud-based solutions along with the emerging trend of bring your own device/BYOD among enterprises can increase the demand for field force automation solutions in the region.

Europe has filled the second position in the global market, with the leading countries identified as Germany, the UK, Spain, Italy and France. MRFR expects the UK to gain the highest momentum in the region market, with Germany and France securing the second and third spots, respectively. The deployment of field force automation solutions is quite high in industries like manufacturing, retail, IT & telecommunication and more in the region. A mounting number of solution providers in Europe offer the latest solutions that cater to the field sales force management needs across various verticals, which has intensified the competitiveness in the market.

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Table of Contents:

1. Executive Summary

2. Market Introduction

2.1. Definition

2.2. Scope Of The Study

2.3. Market Structure


3.1. Research Process

3.2. Primary Research

3.3. Secondary Research

3.4. Market Size Estimation

3.5. Forecast Model

3.6. List Of Assumptions


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