We all know that Microsoft Outlook is usually recognized for its unprecedented data protection and magical interface. Outlook performs relatively well except on a few occasion when it failed to fetch the incoming mails from the server. In case, if you’re Outlook Not Receiving Email then you can tackle this issue with the following solutions. This article has targeted this prominent email problem in detail and eventually figured out some easy solutions.

Ensures that Outlook is working online

Make sure your email client is connected to mail server. If you don’t have an active internet connection at your disposal, the Outlook account may not able to receive the incoming mail. Under the influence of poor internet connectivity, you are more likely to encounter such problem on your Outlook account.

On the Outlook interface, look out for connectivity status. If it gives the indication that the account is offline then takes the following action

  • Tap on Send button located on the ribbon.
  • In the Preferences group, select the Work offline option.

Now probably your email client establishes a connection with the server.

Activate the SMTP authentication

You need to activate the SMTP authentication in case if your email service needs authentication.

  • Open your Outlook account and go the Tools.
  • Next, open the Accounts section.
  • Now from the account box, select your email account.
  • Head over to the Outgoing server, and select more options.
  • A Pop-up menu shall appear on your screen.
  • Select the authentication type and then follow the rest of the instruction prompts on the screen.

Contact Outlook customer support for help

The outlook is meant to deliver exceptional email experience to the user, but at times, it failed to perform properly. Anyway, if you end up facing this problem again then you can contact Outlook customer service.