Arlo cameras have various amazing features, which makes them one of the best security cameras. Arlo cameras are supported by the Arlo app by which you can see the live feed of your camera from anywhere. However, sometimes users face Arlo base station not online issues, and to fix this issue, you have to understand the role of the base station and some troubleshooting steps. 

Use of the base station 

It is important to have an Arlo base station in order to use the Arlo security camera. The base station connects the Arlo camera to the Wifi network. In addition, the base station gives long battery life to the camera and provides long-range connectivity also. 

However, users sometimes face Arlo base station going offline issues. When this happens your Arlo camera stops working properly. To fix the Arlo base station offline problem, you have to bring it online. 

Nevertheless, there are times when a user experiences the problem of the Arlo base station going offline. When this happens the Arlo camera stops functioning properly. To fix the Arlo base station offline issue, all you need to do is to bring it online.

Reasons why Arlo base station offline issue occurs

• Router’s firmware issues: Sometimes the offline problem occurs because the firmware of the router is outdated. In case, it is not updated, then you have to update it and then try connecting to the Arlo camera again. 
• Wrong configuration of the base station: It is important to configure the Arlo base station correctly. Maybe the reason why you have to face the Arlo base station offline issue is that you may have missed one of the steps in the process of its configuration. 
• Bad internet connection: Poor or weak signal strength can also be the reason why the Arlo base station cannot connect to the internet. Therefore, to fix this issue you have to contact the internet service provider. 

Troubleshooting methods to fix Arlo base station offline problem: 

•  Restart the base station disconnects

The power adapter from the socket and then connect it again. Now, wait for the base station to get connected with the Wifi. If the LED turns solid green, then it means that the internet connection has been made.  

• Check ports 443 and 80

Please make sure that the router’s ports 80 and 443 are open. 

• Power cycle the base station 

You have to disconnect the adapter from the power socket and then reconnect it. After that, wait for some time and see the power and color of the LED. If both the lights turn into green solid then it means the base station is now connected to the internet. 

• Reset the Arlo base station 

If none of the above-mentioned methods work out for you, then reset the Arlo base station and also restore it to the default settings. 

With the information provided in this blog, you will now be able to solve the Arlo base station, not the online issue. But, still, you have some confusion or doubt while performing these steps, then you can contact our team members for better voiceover assistance.