ITIL-4-Dumps The Key Service Concepts Definitions and key principles (Warranty, Service, Utility, Customer, User, Sponsor, Cost, Service control; Outcome, Value, Organization, ITIL-4-Dumps Output, Risk, Warranty, Utility; The provider imparting, Service provision, Service relationships control, Service intake) 2. Recognize how the ITIL guiding ideas can help a organization in adopting and adapting provider control Describe the character, interplay, and implementation of the guiding ideas (Focus on price; Progress iteratively with remarks;